Quality Management

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About Us

Quality policy

Youchuang Weiye insists on serving customers with high-quality products, has a complete testing system, and imports a batch of advanced testing equipment from Japan. It has carried out as many as 20 test items for battery safety and reliability. The safety of the battery is tested at 12 angles and sides such as puncture, squeeze, drop, rush, high and low temperature and overcharge. There are at least 2 quality inspectors on each production line to conduct follow-up inspections, and professionally control them in accordance with strict quality management procedures, through incoming quality control (IQC), process quality control (IPQC), outgoing quality control (OQC), and battery Reliability and safety performance testing, customer service, quality engineering, instrument calibration and system management, etc., ensure battery quality and provide customers with safe and reliable products. In continuous efforts, the company has passed ISO9001: 2000 certification, CE certification, UL certification, and has consistently implemented various strict standards.

The quality policy is: keep improving, serve the society, continue to improve, and serve customers
HSF policy is: to meet regulations, customer first, continuous reduction, green operation

The battery testing center conducts battery reliability, safety performance testing and product practical testing in accordance with the requirements of IEC61960-2003, IEC60086-4, IEC621333, UL1642, UN38.3 and other standards.
(1) Safety test:
Thermal shock test, short circuit test, needle test, squeeze test, weight impact test, free jump test, vibration test, overcharge test, high and low temperature cycle test, high altitude simulation test.
(2) Reliability test:
Capacity test, constant heat and humidity test, rate discharge test, high temperature discharge test, low temperature discharge test, charge retention and capacity recovery test, cycle life test, 85℃ storage test.
(3) User experience test:
Starting from the needs and consumption habits of end consumers, and meeting the design requirements of electrical appliances, we conduct application tests on batteries, continue to provide recommendations for subsequent improvements to batteries, and provide customers with the best product cost solutions.

Customer service
The concept of "customer-centric and market-oriented" has been deeply integrated into the daily operation and training of our marketing, technology research and development, production and quality control departments. The company adheres to the principle of market orientation, firmly grasps the direction of market demand, and strives to meet customer needs as the goal. The company’s marketing department regularly conducts marketing, analysis, promotion, and exhibition planning, maintains regular communication with customers, understands customer needs, and promptly feedbacks customers’ product needs to relevant departments to ensure that the company’s product development and improvement meet customer needs Requirements to ensure that our products meet customer satisfaction in terms of quality, price, delivery time and service, and at the same time deepen customers’ understanding and trust in the company and products.
At present, Youchuang Weiye has established a wide customer base with more than 1,000 customers. The customer base is mainly distributed in medical beauty equipment, security equipment, instrumentation, toys, miner’s lamps, electric vehicles, UPS backup power supplies, ships, military communications Equipment and other fields, including many well-known brands in these fields.
The company has a complete service system and a group of outstanding professional customer service engineers. Based on the customer-centric principle, we enthusiastically and efficiently handle various customer service requests, customer complaints, etc., and provide 24-hour uninterrupted service.

■ Provide battery selection services and provide design assistance.

■ Recommend new product information.
■ Provide product use technical training.
■ Regularly contact customers to track the customer's use of the product.
■ Respond to customer feedback within 24 hours.

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